insight6 Dorset & Wiltshire Franchise Resale Opportunity
insight6 Dorset & Wiltshire is part of the UK wide insight6 franchise working with clients to improve their customer experience (CX) which retains customers, who spend more and tell more prospective customers how great a business really is. Businesses that have CX at the centre of their decision-making processes are the most successful. Those that only focus on product and price are being left behind.
insight6 Dorset & Wiltshire franchise, is a well established business across the 2 counties working with a variety of companies from attractions to legal firms. Our commitment to our customers is about partnering. We partner them on a journey of transformation to ensure their brand becomes the very best it can be in its delivery of Customer Experience (CX) and Employee Experience (EX). We have 2 main products that enable us to gather insight for our clients; mystery shopping and an on-line automated feedback system. We then develop further offerings for our clients including training, focus groups, customer journey mapping and mentoring.
Key skills for running insight6 Dorset & Wiltshire are to have a strong business development background coupled with senior leadership skills. A passion for CX and the role that it plays in creating business success is essential and the right person is driven, energetic, works hard and is willing to step out of their comfort zone to continually grow and challenge themselves and their clients.
Amongst other benefits, insight6 offers:
- Your own protected territory (defined by postcodes for Dorset & Wiltshire)
- All existing business in the protected territory & UK wide referral scheme
- A fully trained research (mystery shopping) team & scheduler
- An initial and on-going tailored training programme focusing on how to develop business growth and run the operational side of the business, as well as day-to-day advice
- The right to utilise all the proven web-based systems developed by insight6 ensuring that you can focus on selling and getting the job delivered
- A comprehensive Best Practice Manual
- Regular feedback on the quality of your work
- Marketing and promotional support, as well as inclusion on the insight6 website
- The potential to deliver national contracts within your territory
- The right to trade under the insight6 brand and logo
- On-going mentoring and support.
If you’d like to find out more about the insight6 resale opportunity for Dorset & Wiltshire, please get in touch by enquiring below.